FlyerTalk Forums - View Single Post - Marriott BRG Best Rate Guarantee (formerly LNF) Success, failure & discussion thread

Jun 6, 2019, 9:45 am

#841

craigthemif

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Join Date: Aug 2011

Location: Barcelona, London, on a plane

Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond

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Quote:

Originally Posted by Zorak

It's also been established that it is the OTAs that pay the cost of an approved BRG.

One post doesn't prove that it has been "established".

I don't believe for a second that OTAs pay the cost of BRGs. The power balance is totally in favour of the OTAs in general, with their 50+% market share for hotel rooms and 20+% commissions. Any serious dent to their bottom lines from BRG fines would see them pull the branded chains, and simply sell the thousands of independent hotels. Most brand-sensitive guests are booking direct anyhow...

If Marriott (or the other chains FWIW) aren't paying the cost of BRGs, then they would simply approve most claims. They don't.