Originally Posted by
arkangel
What's the underlying fare basis? If a Y-up, beware. My wife and I flew whar may be a similar "I" fare, YYZ-MEX-EZE, in Nov., 2017. Tickets were purchased on AM website. I added our SM numbers to the res., but neglected to verify when the boarding passes were issued.
Bottom line, we never received the "I" fare MQM bonus, despite several attempts with DL to do so, and the boarding passes showing an "I" fare, and sending copies of the BPs, and Amex statement, showing that I had purchased an "I" fare. The underlying fare basis code was
"Q" or something like that and, because it was an AM issued ticket, DL claimed they couldn't help.
Just flew a Fare basis that was “Q” ( JFK-MEX-EZE ) but was an I fare a couple of weeks and got my correct skymiles credit in 4 days suprisingly ( 1st time flying AM ). I actually didn’t even have to go to delta desk at JFK as ticket showed correctly on Delta app when I checked in for the flight. Not sure if it was the case in 2017 but Aeromexico app told me Delta.com handles the check in for my AM flights so all was smooth.