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Thread: Very poor customer care support from Krisflyer / singapore airlines customer care
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Old Jun 3, 2019 | 11:50 pm
  #15  
lifeonthego_k
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Originally Posted by Sankar
I haven't tried FB/Twitter and other social media to contact them. But i guess, every other contact channels will have their own challenges.
This has helped me with complaints I made with 2 other companies (one being an airline). Sending a mail was simply leading nowhere. Writing on their Facebook pages resolved the matter in a few days. So I would highly recommend using social media.
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