FlyerTalk Forums - View Single Post - Does the reservation call center have some problems?
Old Jun 2, 2019 | 1:22 am
  #1  
angelsun
 
Join Date: Nov 2007
Location: SFO
Programs: AA lifetime platinum; Hyatt diamond;
Posts: 51
Does the reservation call center have some problems?

I did not call Marriott very often. Now I would like to use my free night voucher to make a reservation.
I told the bot that I want to make a new reservation and gave my Marriott rewards number. I am a Titanium Elite.
I have been listening the crappy music for more than half an hour.
Is this normal for Marriott reservation line? Is there any special line for elite member?
Thanks.
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