FlyerTalk Forums - View Single Post - Can anyone buy an extra seat or just COS?
Old May 29, 2019, 2:15 pm
  #22  
kmersh
 
Join Date: Mar 2015
Posts: 1,616
Originally Posted by WillCAD
Seems to me that you made an honest mistake in good faith, and Southwest made a mistake in good faith of believing you were booking under the COS policy. Honest mistakes all around, and everyone benefited.

Out of curiosity, under what name did you book the extra seat? Did you duplicate one of your names exactly, or did you book with a variation of one of yours, such as with different middle initials or Bob instead of Robert?
I do not remember exactly, I think they put an XS or something like that I honestly cannot remember, I know with UNITED where the wife and I have purchased an extra seat in the past the first name was EXTRASEAT and the last name was my last name.
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