FlyerTalk Forums - View Single Post - Italian Point of Sale and Using Flight Legs Out of Sequence
Old May 25, 2019 | 11:34 am
  #7  
RunningforMiles
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Originally Posted by tentseller
Are you ready to test this in the Italian legal system?
Originally Posted by ft101
I thought it already had been, hence the changes seen on many airlines websites?
Yes and that’s what's so interesting here. This is the result of a 2017 ruling by the Italian courts and thus has been codified into regulation and subsequently the contracts of carriage of a number of carriers. This isn’t some trick that would be in violation of the CoC, or even border on violating, rather this is explicitly permitted.

Originally Posted by nk15
Most of the language refers to using the return portion of the ticket, how about the second leg of the outbound? Is there clarity about that?
From what I am reading in the CoC's this applies to any individual sector, see the below examples (emphasis mine),

KLM:
In exception to Article 3.4 b above, the following applies for Passengers who purchased a KLM ticket in Italy through the www.klm.it site, KLM ticket offices, travel agencies or KLM Call Center. Such Passenger is not required to pay an Additional Fare due to a recalculation and an Administration fee pursuant to Article 3.4.c in the event such Passenger informs KLM that he/she, for whatever reason, cannot use the ticket for that flight, and will still use the ticket for further legs or in case of multi-leg tickets, for the inbound legs.
QR (QF is nearly identical):
For tickets purchased in Italy: in the event of non-use, for any reason, of the outward flight (or of a leg of the outward flight, or a leg of the return flight), the request to maintain the validity of the ticket for the next leg or the subsequent segments may be solely accepted if previously communicated to Qatar Airways
SQ:
Such Passenger is not required to pay an Additional Fare due to a recalculation and an Administration fee pursuant to Article 3.3 (d) in the event such Passenger informs the Carrier that he/she, for whatever reason, cannot use the ticket for that flight, and will still use the ticket for further legs or in case of multi-leg tickets, for the inbound legs.
Given that the language of these clauses is so consistent across different CoC's, I would venture to guess that they are drawing this language from either IATA guidance on this or the associated Italian regulation itself.

Originally Posted by nk15
Also, does any OTA with .it ending counts as Italian POS?
Yes, as well as any airline site ending in .it, just be careful that you are not redirected to a local site during the payment process. You could also use a VPN for ease or an Italian TA.
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