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Old May 23, 2019, 11:18 pm
  #3594  
Plumber
 
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,958
Originally Posted by cydf_global_flyer
Hey FT Folks,
I finally crossed the MM threshold on my May 20 flight from FRA-YYZ-YHZ-YDF routing (actually crossed MM somewhere over the Atlantic). In my opinion, the AC Concierge Team really went out of their way to show me the appreciation.
I was upgraded from FRA-YYZ-YHZ (no business class from YHZ-YDF).

In Frankfurt: I was escorted to the plane by the concierge, greeted by the J class team and presented with a bottle of champagne and a box of chocolates.
In Toronto: The in-charge presented me with a box of Rocky Mountain Chocolates and a card of thanks (in front of the passengers).
In Halifax (this is my "home base" concierge so to speak): Wow! The concierge team met me at the door of the plane, walked me to the lounge and then surprised me with cake, a banner, balloons, and a bottle of Nova Scotian wine. We cut the cake and shared it with the folks in the lounge.

I was super impressed with Air Canada. They went well and above what I had expected. Now I'm excited to get that model 787 ;-)

Special shootout to Sandra in the Halifax Concierge Team, I suspect she's behind all of this awesomeness.
congratulations.

Did you advise the Concierge team in advance that you will cross MM? Or did they just do all that stuff proactively?
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