FlyerTalk Forums - View Single Post - TAP contract lounges: recent changes and Star Gold access
Old May 23, 2019 | 4:55 am
  #33  
tff
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Join Date: Jun 2007
Location: LIS
Programs: FB LTPE, TP NVGT, All Gold
Posts: 1,244
I complained and got the same reply, but they added I would be contacted by the responsible department (which I still haven't, 3 days later).

In the meantime I checked the lounge locator just to be sure. They do not any longer offer lounge access to any pax (not even C pax) in ORY, MXP, MAD, BCN, BLQ, VCE, FLR, etc. They are completely out of their mind.

I would strongly suggest that all gold pax complain to the Miles&Go Gold hotline or email.
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