Originally Posted by
Svevo
I had a very nice stay there a few months ago. I booked an Executive Suite and was allocated a triple upgrade to the Grand View Suite. The Suite felt brand new and was well insulated from street noise. Service was warm and gracious. The location is as central as it gets. I would be happy to return.
Do you know why you were upgraded? Book direct and hotel not crowded, travel agent, FHR, other?