So after the a previous couple stays I had with 0 points posting when called, I was told the problem fixed going forward. They will adjust in July at earliest, for the previous stays.
My last stay since then - same - same 0 points. Called again and got my third different answer. HH a multi-billion dollar franchise and the cheap .......s won't pay for a decent IT system or empower the call center to help. Completely UNSTAT or what we called in the military a cluster ....!!!!