Originally Posted by
VoodooYYC
...Heck, I got a 20% promo code last week for having a YWG-YYC mainline flight swapped to Rouge, they gave one to every passenger. I think you are due at least that much. But there are no other routing options available, so I think you have to just ensure you get compensated.
How did they give them out? Did they give out physical cards on the flight, or was it via e-mail afterwards? And did they give them out to Premium Rouge as well as rouge economy minus? The FAQ's on the website say that if rouge is subbed for mainline that they'll give economy pax a discount code, but doesn't mention Premium Rouge pax. I've got 2 flights coming up that have been subbed from mainline to rouge, so am considering my options.
From AC's website in the 737 Max area:
As the Rouge cabin is not equipped with individual in-flight entertainment screens, Economy Class customers will be offered a promotion code* for 15% off a future booking (issued within 30 days of travel).