Originally Posted by
Transpacificflyer
In fairness to AC, the disorganization related to catering is the catering contractor's doing. It's not as if airlines have many options either. What is there? LSG/SkyChef or Gate Gourmet (sic)?
Are you sure the issue is entirely with the catering contractor here? Catering issues could be that the airline did everything correctly, but the caterer messed up. Or it could be that the airline hadn't properly spec'd or ordered the catering in advance, or miscommunicated to the caterer, and is scrambling for a last minute order. YYZ-YQM is a new rouge route, and it seems like catering has been frequently missed or not provisioned for those flights. I'm a bit skeptical that AC had their plans in order and despite AC doing everything correctly, the caterer has been routinely missing catering on this specific route for the first 2 weeks of operation.