FlyerTalk Forums - View Single Post - 1K Agent Difficulty Booking in New "Compass" System
Old May 17, 2019, 9:36 pm
  #26  
silverforumsurf
 
Join Date: Dec 2009
Programs: SPG Plat
Posts: 459
Wow, what was the savings? 0.1% of United revenue?
I wish United bought CO instead.. The only reason United works today is due to the SFO hub and getting lucky with the tech growth there (3/5 largest US companies are FB, GOOG, Apple).. otherwise Delta/AA/B6 would be running laps over United, like they do in NYC-LHR (most lucrative us route)


Originally Posted by lincolnjkc


It’s a pretty simple economics game...

CO arranged a perpetual license for itself on very favorable terms when it spun out SHARES (before that Known as SystemOne and inherited from Eastern when Texas Air Corp raided EA’s assets). Based on that, for CO and now UA, has an insanely low operating cost for Shares, and has largely decentralized things by building new functionality around the edges that talks to but isn’t actually part of SHARES rather than building it into a monolithic environment.

On the other hand while Apollo was conceived by UA it was sold off (technological) eons ago and UA didn’t negotiate such favorable terms for itself, leading to a higher operating cost of Apollo, and IIRC, shortly before the merger UA had contracted to migrate to another platform (Amadeus?) So Apollo was going to be out the door eventually anyway.

To the topic though, my understanding is that Aero is solely focused on the airport ops side of the equation, and fairly routine airport ops at that. Agents can, and routinely do, drop back to native (green screen) SHARES to get creative. I understand Compass is a refresh of the overlay reservations has been using/had available for quite some time — IIRC again — this one came from CO res well before the merger,
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