Originally Posted by
vudoosj
Thanks for the inputs. I have EF access and the space is there. This is actually the 3rd times i am having this issue since Feb. I called AA every time to have the reservation made. Told the last agent about the issue in details and was told to try making the reservation w/o logging in first, that also did not work...
Call in, ask if the phone booking fee can be waived since the site is down. If not talk to a supervisor. They may be able to put a 24h hold on a flight and you can complete the booking via email as well (to avoid the fee).