Originally Posted by
nacho
That's slow - I just did a SK flight credit to my TK account and it's instant.
Often enough it works instantly using the online system. Almost always with SK flights, for *A flights my quote is 50/50 that the online system works. But if that fails and some human needs to manually follow up, it can take forever.
I guess at the moment the case load is very high due to all the reroutings caused by the strike action. So, it probably takes much longer than in normal times.