I've stayed here a few times now to form a decent enough opinion.

Rooms are very clean and in great order. Digital Key works perfectly and staff were familiar with extending it for a late check-out.

The issue with the leaking shower has been fixed by placing a metal rim along the edge of the shower which compensates for the poor construction not having an inclination to make the water flow to the drain.

Corner rooms are very big but suffer from an annoying light ingress due to the curtains not being flush with the edges because of the furniture.

Breakfast is very good and they were happy to prepare fried eggs, such was my request that it did not come across as unusual for the staff so perhaps they proactively offer simple dishes like fried eggs when its not too busy. The bacon is clearly local and unfortunately so overcooked I couldn't cut it. Otherwise the buffet was very good quality for a Hampton. Given the limited local options you're more likely to want to use it.

F&B is quite strange. They haven't grasped the need to offer a simple fare and the dinner menu is overly sophisticated and could be better executed. Beef carpaccio has lots of beef and is excellent but if you fancy a burger, a simple salad, club sandwich you will be disappointed. My request for some bread with the meal resulted in the kind of cheap processed white toast-only bread despite having soups on the menu. Not even a BArb style permafrost roll could be mustered.

Too many of the Polish Hampton and Garden Inn's employ chefs who misunderstand the brand and think its a "Hilton". As they are failing to grab any local custom whatsoever, there is little need to pretend to be a Hilton.

I fully recommend the hotel, but I would hesitate to eat here again. With Zywiec Biale on draft at the bar, I can recommend at least a beer.

Nearby you have a reasonable Italian, about 7 mins walk, Portobello with a menu in English and the Sushi place, Itamae is quite decent too.

This Hampton is owned since approx one month by the same owners of the recently acquired DT and Hampton in KRK. I do hope it can make some money, unfortunately it seems very quiet. Before this property had even had a brick laid I was asked about the proposition and in my opinion, visitors to the Museum prefer to come for the day and spend the rest of their time in Krakow. Therefore I couldn't quite see the business case. They won't be the first Polish hotel to be ill-advised by a hotel management company I won't mention. Nevertheless, I wish them well.

Of course, we all know the unfortunate reason this provincial city is on the map and it is my reason for visiting also. The Old Synagogue is a 1 minute walk from the hotel and while not a properly functioning Temple I was welcomed to use it.