Originally Posted by
runningformqm
woke up to an email today that due to a seat duplication error i was downgraded from w to y (no change in equipment) on sfo-bos. i had this fixed already just was surprised by it. does anyone know what would cause this? surely the system is smart enough to only assign a seat once. possible fam or vip?
Was your C+ seat a free elite "upgrade" or did you pay a W fare? If it was an upgrade (I assume a PM eouldn't use RUCs or miles for such an "upgrade"), when were you upgraded?
Also, is it possible that you picked or were assigned seats that are normally set aside for passengers with special needs?