Originally Posted by
tjuabayflyer
i today tried to cancel an international miles + copay upgrade and was told twice by different agents that there is a redeposit fee of 100 USD. I have flown United for 10 years now and never heard of that, and cannot find anything regarding this in this forum or the United website. Does anyone know whether that is correct?....
There is no fee for cancelling an upgrade request but there is a fee for redepositing the miles. It has been there for years and ua has been spotty about charging the fee but seems to be getting more consistent.
This is no different than canceling a mileage award ticket -- fee for redepositing the miles.
Note cancelling a cleared upgrade miles+copay is even more difficult
But if you cancel the flight, the upgrade miles+copay is refunded with no fee.