Originally Posted by
jsloan
Try calling United. Web Support can generally see the same offers that show up on the website. They list this number for calls from HK: 001 800-55558000, or you can call the main number and ask to be transferred to Web Support.
In a pinch, you can call the main (US) number via Skype or Google Talk at no charge.
Thanks, I called the HK number. They stated that as the ticket is issued by a travel agency that I would have to contact them for the upgrade. Is this normal? I used our corporate TA whom will not allow this change based on our corporate regulations.
Appears I am stuck...