Originally Posted by
leighjohnwi
Gold here (for the past few years), based on the West Coast. Two trips completed thus far, no travel booked as of yet, but several scheduled upcoming. My question with AA is how I'll be able to use the coupon. 99% of my travel is work related and booked through a 3rd party travel agency. Thus, I very rarely am the one entering my CC information at purchase. It IS my CC number the travel agent on the line is making the actual reservation. I'd be interested to see if THEY can use the coupon for me, or I can call the customer service line within 24 hours of ticketing to apply the coupon. If anyone else has experienced this, I'd be interested to hear. Otherwise, I'll update the thread with my experience next month.
Cheers,
Leighjohnwi
You would use the coupon. The ticket is still in your name and you should have a record locator which use would use the coupon online or in the app. Whenever my work travel agency books travel - I have to use a CC to add MCE if I need to.