New Delays in Points Balance Updating and Other Confusion
When I've previously cancelled points reservations, the points reappear in my account within 5-10 minutes. I cancelled a points reservation yesterday and as of almost 24-hours later, the points have not reappeared. HHonors Twitter Support says "please be patient as they should post soon".
I'm still missing points from an 10,000 point promo bonus back in March. HH Twitter initiated an investigation 2+ weeks ago and I've had no response.