Originally Posted by
craigthemif
Now if only the receptionists at my regular HP would stop saying "check in is at 3pm sir" and force me to DYKWIA...
I get an email with early check in options a few days before a HP stay. I wonder if it has to be requested in advance, via the reservations system or by responding to the email. The one time I used it, for a 9am check in, there was no problem at all.