Originally Posted by
djtriggz
Hi guys. I have not flown QR in a while as the last 2 times I did I had delays of 3 hours the first time and 8 hours the second time. The difference is this time I’m flying from the UK and my delay is of 15 hours!!
Currently I’m on board a flight from UK > DOH. I got a message on my app saying due to disruptions I have been placed on a flight for tomorrow and the new transit time is 15hrs and 30 minutes instead of the 50 minutes it should of been. This has happened to me every time I’m flying to Kenya on Qatar airways but both times before I was flying from BKK and so could not claim any money back and only a free lounge pass was given.
Im in Economy and have booked the flight on my Amex Gold card so there should be insurance on that? I also have a revolut card metal so should have travel insurance from that aswell.
what do I do once I land and claim what through who? Please help!
Try and find the cause of the delay, if not extraordinary circumstances, then you can claim EC261 compensation since connecting flights have been ruled to be considered one flight and it originated in Europe (unlikely if this had been your return flight). In any case the airline owes you a duty it care during the delay.
As for AMEX travel insurance, the free one that comes with the card isn’t worth a lot- for example the BAPC comes with £200 if you purchase the travel on your card for essentials and the airline doesn’t offer you after 4 hours.