Cancelled flight. Delay of 15 Hours. What to do.
May 2, 2019, 3:29 am
#16
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Well that's probably as good an outcome as you could have expected, bad luck the bags didn't make it, but great response from the QR social media team - assuming that a gate agent and buggy wasn't already organised.
If you didn't have the knowledge or capability to tweet QR but had received a similar notification onnboard, I assume that the senior cabin crew should have the capability to reach out to Doha and request assistance to try to get a passenger to make a tight connection whilst in flight...
If you didn't have the knowledge or capability to tweet QR but had received a similar notification onnboard, I assume that the senior cabin crew should have the capability to reach out to Doha and request assistance to try to get a passenger to make a tight connection whilst in flight...
Thankfully, it's an area QR excel at, and its saved me a few times!
M
May 2, 2019, 6:07 am
#17
Join Date: Jul 2016
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May 2, 2019, 7:10 am
#18
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(Of course OP arrived on time in the end, so her/his claim fails on that ground alone)
May 2, 2019, 7:24 am
#19
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That has nothing to do with this thread which is about a non-EU carrier departing the EU and connecting outside the EU. EC 261/2004 does apply because recent decisions suggest that one looks at the ticketed journey, e.g. UK-Kenya even though OP was ticketed with a connection at DOH.
Forget your claim.
May 2, 2019, 7:30 am
#20
Join Date: Jul 2016
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May 2, 2019, 7:39 am
#21
Join Date: Jul 2016
Posts: 240
EC 261/2004 only applies to non-EU carriers departing the EU. It does not apply to such carriers flying into the EU.
That has nothing to do with this thread which is about a non-EU carrier departing the EU and connecting outside the EU. EC 261/2004 does apply because recent decisions suggest that one looks at the ticketed journey, e.g. UK-Kenya even though OP was ticketed with a connection at DOH.
Forget your claim.
That has nothing to do with this thread which is about a non-EU carrier departing the EU and connecting outside the EU. EC 261/2004 does apply because recent decisions suggest that one looks at the ticketed journey, e.g. UK-Kenya even though OP was ticketed with a connection at DOH.
Forget your claim.
You mean "forget claiming according to EC261/2004 but pursue at will in case of non-compliance of air transportation contract"
May 2, 2019, 8:09 am
#22
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Nobody here can answer the latter question or what it might mean as you have not supplied any details, including where the flight originated or what happened which makes you believe that there was "non-compliance" or what that might mean.