FlyerTalk Forums - View Single Post - Is SQ call center directly from Singapore still the best?
Old Apr 29, 2019 | 11:04 pm
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daniellam
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Instead of choosing English as the language, choose "Hua Yu" instead. That way you'll be guaranteed an agent in SIN.

They changed the phone prompts a bit. Press "2" for Mandarin, enter Krisflyer number and press # (press # if no Krisflyer). Then press 1 again at next prompt.

Last edited by daniellam; Apr 29, 2019 at 11:10 pm Reason: Called Hotline to Check Menu Structure
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