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Old Apr 28, 2019 | 8:54 am
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PDXbased1K
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20 Years on Site
 
Join Date: Feb 2002
Location: San Diego, CA
Programs: SPG Platinum, HH Diamond, MR/RC Plat, KLM Plat, AS MVPG75K, UA Gold
Posts: 233
Angry DL Z class now only 100% earning

Just had a flight posted to my Flying Blue account (bulk ticket DL coded) in Z class. The flight posted earning only 100%. After spending 30 minutes on the phone arguing with them this was NOT 125% of the base miles (they continued to question me how I would possibly know the actual miles of the flight lol)-the agent then advised me that based on an "internal memo" as of March 31, 2019 that Z class only earns 100%. No communication was made to members regarding this change and the flying blue website https://www.flyingblue.us/en/partner...s/presentation continues to show the old earnings. Just amazing customer service from Flying Blue time and indicative of it being time to move onto another program I think.

If it matters the flight was Salt Lake City-Paris and I earned 5067 miles (plus my 100% Platinum bonus).
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