FlyerTalk Forums - View Single Post - SAS pilots on strike in April 2019
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Old Apr 27, 2019, 6:14 am
  #119  
AverageHighFlyer
 
Join Date: Jun 2016
Location: London, UK
Programs: BA Silver, SAS Diamond and LTG, Marriott Titanium and LT Plat, Radisson Premium
Posts: 130
Originally Posted by highupinthesky
I have never had canceled award flights, but I have had missed connections etc. on award flights. I was always automatically moved to the next flight. I can't see any reason why canceled award flights should be any different. You can't do the rebooking your self unless there are free award seats in same class on the new flight, which is unlikely, but the SK agents should be able to rebook you as with any other cancellation. Your ticket type won't change, only the flight you are on. It's no different from the cheap Y tickets. They are most likely not available on the new flight, so they will be "upgraded" to a higher booking class.
Just to further substantiate this, we had an SK reward flight cancelled last year a few hours before departure. Not only did they rebook us to OS and provide full EC261 compensation, we also got booked into a revenue bucket which meant we even got points for the flight
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