Originally Posted by
emma dog
Thanks all!
This is definitely a dissatisfier in Marriott’s IT. The front desk in steamboat argued with me, saying I should have known. I pulled up the app and my reservation and asked where it said this wasn’t a “real” Sheraton. Despite them acknowledging it isn’t anywhere to be found, I didn’t get any points, lounge access, or room upgrade.
Just to confirm: you didn't get points at all? I always thought these properties didn't provide elite benefits (breakfast, upgrades) but did give night credits/points. I could be wrong and just checking for future reference. Thanks