Can't find "Baggage Insurance Plan" on claim website?
Some luggage got lost last month and I think I'm trying to file a claim under the "Baggage Insurance Plan" that comes with Platinum. Last week in a hurry, I saw there were only 3 claim options shown for me, so filed it under "Purchase Protection" as it seemed most relevant and I assumed they were the same thing (def wasn't Extended Warranty or Return Protection). Now, I noticed under my Corporate Card there's an actual option for to file a claim for "Baggage Insurance Plan". My Platinum doesn't show this option? Any idea why? I already submitted the claim & receipts - will the claim team just transfer it for me? Should I call and cancel this claim since the items are clearly over 120 days old?
I tried but I can't attach a picture until I'm at 5 posts sadly
Thank you!