Originally Posted by
bhrubin
The dress code officially is smart casual as was relayed to us by the concierge. There never has been a jacket requirement here. I think you were misinformed. (There was no jacket requirement for any of the Michelin restaurants in Florence, actually.
We had no loud music playing for either of our two dinners, though we did enjoy piano playing shortly for one dinner and longer for the second; we thought it was lovely.
We had two dinners here and loved them both. There is a reason they have a star. I'm sorry you didn't enjoy it, but we did the tasting menu on our first night despite not wanting to do anything on arrival because it sounded so darn good--and was. And we did a la carte our last night after canceling another Michelin restaurant so we could dine here again. The food photos in my review tell more of the tale, I think. The fact that we also dined at and loved 3* Enoteca Pinchiorri (without jackets, I might add) also tells something more of the tale, perhaps?
It sounds like you weren't in a positive vibe from the moment you arrived. Is it possible that could have tarnished your view of the experience?
Have the information from the website:
https://www.marriott.de/hotels/trave...egis-florence/
I don't care much for "dress codes".
As I said bedore we had very different experiences at StR Florence. I absolutely don't doubt you had a perfect stay but mine was far from it. Wish so much it had been different. Beside personal taste (style, kind of restaurant) I haf many other issues. One excample is I hadn't warm water at the suite from time to time or I had to wait over half an hour for my car longer than they told me before. At least I got a temporary room at check-in as my JS wasn't ready due the guest before had late check-out.... The hotel full of convention guests is also something not everyone likes. Breakfast was not really high quality, but better the second day than the first. Funny enough when I came back from the buffet already other people were seated at my table....
Did I mention they asked me in an arrogant way (with my roomkey in hand) if I hold a reservation at Winter Garden? Especially funny if no one else dines there. When I asked the more or less confirmed very few people from outside dine at the restaurant and I think it's with reason. As I said before no course were on star level and the way they asked me at check-out shows me that I wasn't the first person who didn't have a great experience. I had the feeling they know their standards at Winter Garden lacking at the moment.