Originally Posted by
offerendum
Indeed. They wrote they expect a jacket. At check-out I told them how laughable this is. I was the only guest clothed properly in the room. Guys in shorts etc.
The dress code officially is smart casual as was relayed to us by the concierge. There never has been a jacket requirement here. I think you were misinformed. (There was no jacket requirement for any of the Michelin restaurants in Florence, actually.
In the room were loud pop music, from time to time played an untalented piano playee together with taped music and in the back stood the equipment for a buffet. Zero style.
We had no loud music playing for either of our two dinners, though we did enjoy piano playing shortly for one dinner and longer for the second; we thought it was lovely.
Food was mediocre at best. I have to mention only one other table at the restaurant was occupied. I had a look at my phone during dinner if the restaurant really has a Michelin star.
Look only at this fish...
We had two dinners here and loved them both. There is a reason they have a star. I'm sorry you didn't enjoy it, but we did the tasting menu on our first night despite not wanting to do anything on arrival because it sounded so darn good--and was. And we did a la carte our last night after canceling another Michelin restaurant so we could dine here again. The food photos in my review tell more of the tale, I think. The fact that we also dined at and loved 3* Enoteca Pinchiorri (without jackets, I might add) also tells something more of the tale, perhaps?
It sounds like you weren't in a positive vibe from the moment you arrived. Is it possible that could have tarnished your view of the experience?