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Thread: After a little help (Air Italy cancellation)
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Old Apr 15, 2019 | 6:51 am
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corporate-wage-slave
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Originally Posted by Clareym66
The email clearly says the flight has been cancelled and new flight has a different flight number so surely i am entitled to a full refund? I got a computer says no from their CS department, is this something i could argue through CEDR?
A cancellation indeed entitles you a full refund, see the main EC261 thread. However Air Italy isn't a member of CEDR or any ADR scheme. So you probably need to work this either through a small claims procedure or the Italian EC261 governing authority.
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