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Thread: AA needs to fix their paper Voucher program
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Old Apr 12, 2019 | 1:14 pm
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nachosdelux
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Originally Posted by AANYC1981
I've never seen paper vouchers......only the e-Vouchers you can redeem in the booking path on AA.com. Why don't they just do e-vouchers for everything?

because that's how US Airways used to do it.

I agree that the company is in no hurry to switch to all electronic because of loss/spoilage (benefits the company.)

I used a paper voucher for tickets to a cruise/vacation and it sat in "ticket pending" status for months.
I finally tweeted about it and miraculously it was ticketed the next day.
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