FlyerTalk Forums - View Single Post - Hapuna Beach Westin Resort, Waimea, Big Island of Hawaii [Master Thread]
Old Apr 6, 2019, 5:16 pm
  #73  
TerryK
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Join Date: Sep 1999
Location: New York, NY, USA
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Originally Posted by hockeyinsider
Marriott Bonvoy's terms and conditions require a property charging a resort fee that includes internet access to provide an alternative or replacement amenity. Some properties partially refund the resort fee; others actually provide something. See this thread:

Replacement Benefit when Wi-Fi is included in resort fee
That's the theory. In practice, few FDAs know about this, most will draw a blank if you ask. I was not offered anything at Hapuna. I don't usually bother with this supposed benefit and they, if offered, are often of minimal value anyway.
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