Originally Posted by
BA6501
Doesn't EC261 stipulate that passengers must be offered a refund or rerouting?
There is no obligation to re-route on another carrier more than two weeks out. So if an airline drops a route entirely, EC261 only guarantees a refund.
Obviously 5k J paid fares are treated rather better than award tickets when it comes to the agent making an effort to re-route as a gesture...