A couple of months ago I paid cash for the upgrade from WT+ to business class that was offered to me in the BA lounge at ORD (going to LHR, obviously). A couple of days after, I noticed that I only got 90 tier points which is the norm for WT+. I called up and pointed out that I had upgraded and the guy said he'd pass it to the admin team to correct.
Just looked again and still nothing changed/corrected on my account. I *should* be getting the extra TP, shouldn't I?