As stated in my subject line - forget about SECURITY even in terms of CUSTOMER SERVICE I don't think I have ever came across any worse two companies in the world and I do do business with lots of companies. They provide canned responses and are NOT genuinely concerned about customer service as they are a MONOPOLY. They know customers cannot go anywhere else, they have become a brand name and their stock prices have gone into stratospheres, revenues keep rolling in so need to worry about anything, just keep operating in a self-fulfilling arrogance and prophecy!

Here are specific examples for my rant:

- Once my ebay anything points did not post to Paypal even though I had recd. a confirmation that I had infact been awarded those points by the third party. It took 15 emails, over 45 days and threats to take them to BBB that they finally resolved the issue - otherwise they just kept dodging me - go to Payapl their fault, go to Ebay their fault - go to anything points - go to third party etc.

- Paypal would not let me pay through my credit card for a purchase because I had sufficent funds (in US $) in my account to pay for a Canadian purchase. But why should I convert my US $ into CDN $ and in the process give Paypal a nice comission to increase their revenues when I can pay through my Canadian credit card on my profile that is validated and all set-up and my purchase is in Canadian dollars.

I could go on and on, and there is nothing short of a mass boycott and class action law suit by millions of customers will make them realize that they are in business because of their customers and not because of themselves!!