I use Yahoo mail as a traveling e-mail address since it's web-based and I can access it anywhere. The past few days I have had serious problems with file attachments, the attachment starts to upload and then freezes. After a while I get an error message from Yahoo that says the upload failed and to try again in a few minutes. I've tried this on 3 different computers in my office, all with the same problem. I've tried attaching the same files to messages sent through other mail services from thse same computers with no trouble, so it seems to be a problem with Yahoo.
Unfortunately, I can't find any way to send a message to Yahoo customer support. They have an online help area, but and say that if your question isn't answered to click "no" at the bottom of the screen to send a message. Unfortunately, the button has been replaced by a rating scale of how helpful the answer they gave was, with no link to send questions and no e-mail address for Yahoo anywhere on the web site that I can find. I've tried "
[email protected]" and "
[email protected]" and both messages bounced. Any ideas?
Thanks