I still fly QR because in the air, they are a completely different proposition. I find their inflight service to be nothing short of outstanding, particularly in premium cabins. My mistake was that after re-qualifying last year, I should have started crediting to a different program, but I didn't so here we are. I am currently trying to extricate myself from the program, but it is not unreasonable to expect the company to do a good job while I am a member.

One thing I can never understand, and I see it on the BA forum more than anywhere else, is people who will defend an airline to their last breath, even when the company is clearly doing a bad job. It doesn't take a genius to work out that QR's ground experience is sorely lacking, made even worse by the comparison to their excellent inflight experience. If the company can't see that, then there are clearly some very serious issues within the management.