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Old Apr 1, 2019 | 6:30 am
  #88  
Abyssin
1M40 Countries Visited10 Years on Site
 
Join Date: Sep 2014
Location: Based at ALC but BKK, CPT too
Programs: TK elite +, Star gold, OW Saph ex LH SEN
Posts: 154
Originally Posted by jah718
People are clearly missing the point of this issue. The point is not about having a card or bag tags, which really have very little value to anyone. The point is that the service from QRPC has gotten so bad, that they can't even manage to send out a membership pack in 9 months, or even within a year for some people.

How is it possible for a company to be that incompetent? Can QR really not see the problems that have been created within the company around customer service and how they treat their customers? Or are they simply indifferent or don't care?
Why still Flying QR then ?
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