There are lies, damn lies, and statistics 'enhancements' !

But never any (costs nothing) apologies for poor service, perhaps they find it hard to admit to ? But how can you fix a problem, if you cannot see that it exists ?

I find this sort of thing quite amazing, coming from a business which is clearly suffering from the blockade, and which I would like to continue to support. Unfortunately I have only one more one-way journey booked with QR this year, and two other returns LHR-CNX-LHR booked with their competitors Thai International & Cathay Pacific, because they were so very much cheaper.