Originally Posted by
Dr. HFH
I don't care if QR tells or shows me that it appreciates my business. I care about the hard and soft products, the experience in the lounges, onboard, and support when I have problems or need assistance. I'm not looking for QR to like me, I'm looking for the right product at the right price.
So if QR has a business class which is greatly superior to its competitors at a competitive price, you're going to avoid the airline because it promised you a membership card which it won't provide and serves no useful purpose anyway? Obviously you're free to spend your money where you like; but our priorities are obviously different.
The Privilege Club Package is a simple nicety. When you can't get that right...the not so simple things start to slip.
In addition, as an earlier poster has already noted, they outright lied to members for the past two years about the forthcoming card package.
But hey, as you have noted, you don't care about the whole experience and interaction from the loyalty program, so no issue for you!