You are missing the point that this is a very cheap and simple way to show their us QR recognises and appreciates our business.

Now not only can they not deliver this, they have also lied time after time, giving us false promises of cards 'being sent', 'being processed' etc.

Yes, the cards have little to no physical function, but the way QR has handled this situation is a representation of their failings, complacencies and blatant disrespect for their members - the very same people who are giving them repeat business.

We should not be condoning QRPC continuously lying to our faces, be it the card issues or the various 'enhancements'.