PAL is horrible. I was stranded at Coron for several hours, missing my connecting flight and being stuck in a red-light motel about an hour (without traffic) from MNL by them. They said it was a weather issue in MNL that caused our flight from Coron to be delayed, yet we watched several Cebu Pacific flights to/from MNL come and go on time while waiting for our flight to arrive.

I also might add that they messed up the info on my husband's itinerary due to a flight change (originally MNL-USU, USU-PPS, PPS-MNL: changed to MNL-USU, USU-MNL, MNL-PPS, PPS-MNL when USU-PPS flight dropped). He was unable to perform online check-in for any of the 4 flights: we spent an average of 4+ hours PER FLIGHT SEGMENT to correct his itinerary with phone and ground staff at the airport. Each and every time we had a flight, we went through the same nightmare for hours, and he only received his boarding pass shortly before the flight. These flights were all on the same ticket, yet he had to go through this hellish torment for each segment. I would rather swim through crocodile-infested waters with both arms tied behind my back than rely on PAL ever again for anything.

I have been flying Air Asia throughout SE Asia for close to a decade, and they have always exceeded my expectation for an LCC, despite the absurdly low ticket prices. Their website is very comprehensive, the onboard service has always been decent, and the add-ons/upgrades/etc are fairly cheap and transparent. I have flown Cebu a couple times as well, and would not hesitate to choose them if Air Asia is not an option.