Originally Posted by
englisha
That's what happened to me. I booked without logging in (well, actually logged in at the last moment before confirmation). It tracked at the higher commission rate but a noticed 0 points awarded for the stay. Sent the Folio to the Diamond desk and was awarded the correct points.
Just to clarify - this method got you the higher eBates amount and your points? I assume you didn't get any on property benefits.