FlyerTalk Forums - View Single Post - Baggage collect at LAX for connecting to JFK flight 11
Old Mar 26, 2019 | 7:58 pm
  #7  
cova
40 Countries Visited
3M
All eyes on you!
20 Years on Site
 
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Marriott LT Titan, Avis PC, Hilton Gold
Posts: 9,912
People use this media (not just to rant) but to point out an issue. Others may have experienced the same thing and also noted that the special carousel doesn't help. I do think airline people do read these posts. These posts would help to see if there is an issue - or I am just one off. You don't have to read the thread - as is pointed out all the time.

I did give my name etc. to the QF agent who was making announcements at baggage claim about the bags for transfers being on a different carousel (otherwise people would be looking at their flights carousel).

When she believed all the bags were out (and stopped making announcements), that is when I approached her, and said I likely need to file a claim. She specifically walked over to the transfer carousel with me (all other carousels had completed their unloads) . I do think she was surprised I did not have my bags. But then she noted a few more were coming out and finally mine did - but the last two from all three flights.

She did take my name etc, and I did express the 4th carousel was a waste - as it was the last of the 4 to start unloading in the first place. I don't expect to hear anything.back.

I guess I could write to the CEO, but what is the point. Other readers here can take note and not be surprised if they run into the same situation.
cova is offline