Originally Posted by
L_D_M
At the best of times, the partner awards team takes days on end to respond and is thoroughly inefficient. I would assume turnaround times are much worse now, with thousands of people trying to get rid of their miles.
you now have the ability to book the partner ticket online, albeit at terrible rates....they sent out an email to this effect yesterday....
there was a post about this in another thread....you can read it below:
https://www.flyertalk.com/forum/30918010-post228.html