Originally Posted by
Flywiz
Not sure why, but have been refused by call centre agent the few times I have tried. Once I asked at the EK ticketing agent at their Beach Centre (?) location in Dubai but same answer.
I've never been refused and have asked many times.
In ticketing office you can ask to see the screen and you will see the letter (booking class) , you can also ask for a print out of "short reservation" which will also show letter after flight no.