Originally Posted by
marchelli
Had my first deflated seat yesterday. Only the section between the headrest and the lumbar deflated. SD and I ran the full gamet of possible reset options. After that, the SD provided some economy pillows which filled the dip in the seat and I slept no problem. No white form and I forgot to ask upon landing as I was rushing for a connection (we were already delayed due to maitenance issues in the baggage hold). Should I email AC about my issue or leave it?
I have been explicitly told the following:
As you've experienced this in past flights, if you could kindly provide us with the OBC number from the form provided to you by the inflight crew, we will follow up with our Budget Office.