Originally Posted by
marchelli
Had my first deflated seat yesterday. Only the section between the headrest and the lumbar deflated. SD and I ran the full gamet of possible reset options. After that, the SD provided some economy pillows which filled the dip in the seat and I slept no problem. No white form and I forgot to ask upon landing as I was rushing for a connection (we were already delayed due to maitenance issues in the baggage hold). Should I email AC about my issue or leave it?
Depends how upset you will get when they imply that it may not have happened as of course otherwise you would’ve received compensation form. Then you can play email tag with you insisting you get compensation and they may grudgingly offer it as a special exception. It does depend on who you get at customer service.